Risk and Crisis Management in Tourism Sector - Recovery from Crisis in OIC Member Countries

Background:

The Standing Committee for Economic and Commercial Cooperation of the Organization of Islamic Cooperation (COMCEC) has been working to enhance economic and commercial cooperation among its 57 Member States since 1984. As with all destinations, Member States’ tourism market potential is susceptible to negative change brought about by crises and events that limit tourist activity from functioning as expected. Tourism Development International [TDI] has been appointed by COMCEC to undertake a Study on Risk and Crisis Management in the Tourism Sector – Recovery from Crisis in OIC Member Countries. The assignment is the 10th in a series of studies on key topics affecting tourism which have been commissioned by COMCEC.

Project Objectives:

The specific objectives of the study are to show how the tourism sectors of countries have been affected by crises; to present strategies for OIC Member States to deal with risks and crises in the tourism sector; to identify crisis management tools (from the Government side) which are relevant to the tourism industry; and to identify the main challenges in implementing measures to reduce the effects of crises and lessons learned from other countries in recent years.

Project Activities:

For this study, TDI examined the impact of crises on eight case study countries, Thailand, Indonesia, United Kingdom, The Gambia, Turkey, Tunisia, Sri Lanka and South Africa. Specific crises examined included Bali bombings, Indonesia (2002, 2005), the Asian Tsunami (2004), Foot and Mouth Disease, UK, (2001), Ebola Epidemic (2013-2016), and the global financial crisis of 2008-2009. Specific activities undertaken were as follows:

  • Definitions and Categorization: Crises and Disasters
  • Categorization: Types and Impacts of Crises in Tourism
  • Desk research
  • Travel Trade Research
  • Consultations with public and private sector stakeholders.
  • Tourism Crisis Management Frameworks
  • Preparation of eight case studies
  • Mitigation and Response Strategies
  • Toolkit and Guidelines for Crisis Management

Project Outcome and Impacts:

The findings and recommendations from the Study on Risk and Crisis Management in the Tourism Sector - Recovery from Crisis in Member Countries were presented at the 10th Meeting of the COMCEC Tourism Working Group in Ankara, Turkey on Thursday 21st September 2017. 

Links:

Risk and Crisis Management in Tourism Sector - Recovery from Crisis in OIC Member Countries Report

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